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What is your cancellation policy?
Cancellation policy depends on every hotel/hotel's chain. You can also read the hotel description to determine the cancellation policy of your hotel. These policies will vary, so you must read each one carefully. The standard increments are you must cancel the room(s) by 4 or 6 PM, or 24, 48, or 72 hours prior to your specified arrival. If you cancel before this, generally you will not be charged a penalty. Canceling after this period will result in a cancellation penalty fee.
Are taxes included in the rate?
Taxes and miscellaneous charges are NOT included in the room rate, if the other is not specified. The tax rate at the hotel is listed in the Info section of the hotel description.
Can I specify where I would like my room located (preferred floor, next to pool, etc.)?
The hotel staff will do their best to accommodate special requests. We cannot guarantee room location because it is subject to availability. After booking the room via our reservation system you should call the hotel directly to request additional preferences.
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